Processing and Shipping Policy
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Policy:
- "Goods" refers to the items offered for sale on the Service.
- "Orders" means a request by You to purchase Goods from the Website.
- "Service" refers to the Website.
- "Website" refers to Reuellux Business, accessible from https://reuellux.com/.
- "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at Reuellux Business. The following terms and conditions constitute our Shipping Policy.
Please be advised that every product Reuellux sells is handcrafted and one-of-a-kind. Orders are shipped as quickly as we can. Shipping of orders can take one to four weeks.
Quality has always come first considering everything is handcrafted, evidenced from over 1000 verified reviews on our Instagram highlights! Therefore, it is always worth the wait!
Reuellux Business will try to deliver the order as soon as possible. Refunds can be granted without any issues to those who don't want to wait.
USPS delivers every order.
Please contact your local post office if your order is marked as delivered but you have yet to receive it. Any lost or stolen packages are not the responsibility of Reuellux.
Please ensure you provide a secure shipping address and contact number to receive items. Reuellux will not responsible for items that may be stolen from an unsecured delivery address.
How do I check the status of my order?
You will receive an email from me once your order has been created letting you know when your order will be shipped, along with a tracking number you can use to check on its progress.
Customs, Duties and Taxes
Reuellux Business is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)